There is not a single model of service agreement and many registered providers have their own. Learn more about what can be included in a service contract on the NDIS website. If you would like help setting up service contracts, most NDIS providers have standard service contracts and are happy to help. For more advice, you can also contact your local coordinator or support coordinator. Although service agreements are not mandatory, they provide security for suppliers and participants. This is an “Easy Read” version filled with images that are perfectly suited as a legal document. Again, agreements should not be too complex to do the job. The NDIS service agreement refers to a specific clause that must be included in a service contract and states that it is tax-required for the purposes of an exemption from GST. However, the Australian Tax Office (ATO) notes that, as long as you have a written legal obligation to deliver to the NDIS participant and that this is appropriate and necessary support, as outlined in the Participant`s NDIS plan, the requirement for a written agreement is met.  The ATO provides some case studies that demonstrate how GST requirements can be met through other measures such as e-mail correspondence. Compensation and liability – liability clauses for matters such as property damage and behaviour of concern (including loss and personal injury). These terms have been identified in agreements made by organizations specifically funded to help people with complex behaviours. The NDIA stipulates that service agreements can be entered into between the participant and the supplier or between another person (such as a family member or friend) and the supplier.
 In a recent report, the Victorian Office of Public Counsel (OPA) rejected this view. The takeover states that, as a legal contract, a service contract can only be signed with the legal authority of the participant or a designated replacement decision maker with the appropriate powers, who has understood and accepted the terms of the contract. Potential replacement candidates are a candidate, guardian, administrator (also known in some jurisdictions as a financial manager) or a lawyer when the terms of the service agreement fall within their legal jurisdiction.  Persons who do not have formal permission to act on behalf of the participant, at para. B example a supporter or lawyer, are not allowed to enter into a service contract on behalf of the participant, but can help a person understand the terms and conditions of the agreement.  Before publishing one, it is best to understand what they should do. A good way to do that would be to look at service agreements from other providers. Disposal – clauses allowing the service provider to allocate services to an unknown future service provider. Even if these contractual clauses were enforceable (i.e. a very unlikely IF), an organization`s reputation would be to pursue such a remedy against the persons it purports to support.